Custom Print
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Custom Print FAQ's
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What’s the minimum volume of custom printed product I can buy?
The minimum print quantity rather depends on which product is being printed and how many colours are in the design. As a rule of thumb, our minimum print quantities start at 50,000 for single and double wall hot cups, 24,000 for 33cm 2 ply napkins and 10,000 for carrier bags. We do offer a short print run service on hot cups, but this can often work out more expensive.
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Can I get a made-up sample of the printed product to see if I like it?
Creating a made-up sample is possible, but we advise against it. Generally, there is a cost associated to making a printed sample and the process of having it made increases the lead time. Often, a made-up sample will be created in a different way to the final product – so it doesn’t always reflect the final finish anyway. Our advice is to sign-off against a 2D PDF visual – which we ask all our customers to do before we commence a print run.
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Why don’t colours look the same across different products?
You might notice that the same design (using the same pantone colour references), when printed on two different products, look slightly different in colour. This is because the colour of a printed design can be affected by the colour and the finish (matt or gloss) of the material it is printed on – so a design printed on a white cup might look slightly different to the same design printed on a Kraft napkin. Design colours might also be affected by the method of printing.
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What do I do if I don’t have hi-res artwork?
Hi-res artwork is essential for a successful custom print project – and it’s something we take great care to get right. We advise providing all artwork in an outlined vector format – that means a file with a file extension name of ai. or eps. We will sometimes accept hi res JPEGs and editable PDFs – but we prefer a vector! Our print management team help hundreds of customers through the artwork phase of a custom print project – so we’re on hand to support you.
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Do you provide templates to create artwork on?
Yes, we provide product templates for most of our custom print products – which means you can design your artwork in its final printed format if you wish to. You don’t have to provide artwork in this way, as we will take your vector artwork assets and put them on a template for you to sign off before we commence the print run.
